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Metropolitan Housing Alliance Remains Committed to Servicing Community

Closed to the Public, MHA Encourages Stakeholders to Utilize Electronic Communication

LITTLE ROCK, AR (March 26, 2020) – On Wednesday, the Metropolitan Housing Alliance (MHA) returned to staff-only operations after a three-day closure for deep sanitization of its administration offices. While employees have returned to the MHA office, it remains closed to the public until further notice. Returning staff are practicing social distancing and taking special precautions to stay healthy during this time of uncertainty.

MHA staff will maintain its programming during this public health crisis via the following:

  • Use of electronic communication to conduct business when possible
  • Suspension of new voucher issuance, including those wishing to transfer their voucher from other housing authorities
  • Suspension of voucher terminations, except cases of public safety

“We urge all program participants to reach out to their MHA case manager should they have questions or concerns,” said Anthony Snell, MHA executive director. “During this difficult time, MHA will make every effort possible to maintain landlord payments, however, there may be delays out of MHA’s control, such as payments from the Department of Housing and Urban Development. We ask for patience from both landlords and program participants as we navigate this crisis.”

Program participants are encouraged to continue to meet their contractual obligations, however, those who encounter financial hardship due to loss of employment should notify their case managers immediately. MHA is attempting to process change of income notices as quickly as possible.

Individuals who are unable to mail or electronically transmit documents may bring them to MHA’s controlled lobby at 100 S. Arch and leave them in the designated bins. Limited staff will be available to answer questions within the environmentally protected area.

MHA administrative offices are open Monday-Friday, 8:00 a.m. – 5:30 p.m. MHA staff can be reached via phone at 501.373.8222 and via email at customerservice@mhapha.org.

About Metropolitan Housing Alliance

Metropolitan Housing Alliance develops, owns and operates quality affordable and accessible housing that provides assistance to citizens of Little Rock, Arkansas utilizing various federal, state and local programs.  Currently, MHA owns 248 public housing units, 200 affordable housing units, 158 market-rate units, administers 2262 Housing Choice Vouchers, 651 Project-Based Vouchers and operates one, 52 SRO Vouchers 120 Mainstream Vouchers and one FSS/Homeownership program.

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